![]() This problem occurs if you select Ignore on an e-mail message, and then another message from that same thread is delivered into your mailbox. Email messages that trigger this event are delivered directly to the Deleted Items folder. When this problem occurs, a message trace indicates a DefaultFolderType:DeletedItems-Conversations Processing Agent event. Confirm that you wish to do this in the sheet that appears and Mail will not only delete the messages from your Mac, but communicate with Gmail’s server and instruct it to delete the messages there as well.When you use the Ignore feature in Microsoft Outlook 2010 or later versions, messages are automatically moved to the Deleted Items folder. If you’d like to delete those messages right this instant, Control-click (right-click) on this Gmail Trash mailbox and choose Erase Deleted Items. Now, when you delete a message, it will disappear from your Gmail Inbox (as well as from the All Mail mailbox) and move to this Trash mailbox. Instead, it will appear under Mail’s main Trash heading. When you do so, this Trash entry will disappear from its present location. Turn Gmail’s Trash folder into the real thing with this command. Select the Trash mailbox and choose Mailbox > Use This Mailbox For > Trash. Click the triangle next to the entry to show its contents. Find the entry for your Gmail account and if its contents aren’t shown, click the Show item next to it to reveal its folders. If Mail’s sidebar isn’t exposed choose View > Show Mailbox List.
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